Effective Date: February 3, 2026
At IZWA, we value the trust you place in us when sharing your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and purchase our sustainable products.
We collect information to provide a better shopping experience and to fulfill our social responsibility goals:
Personal Identifiers: Name, email address, phone number, and shipping/billing address.
Payment Information: Processed securely through our third-party payment gateways (we do not store your full credit card details).
Technical Data: IP address, browser type, and usage patterns via cookies.
Donation Records: Information related to the 30 AED donation made to Animal Welfare Abu Dhabi on your behalf.
We use your data for the following purposes:
Order Fulfillment: To process transactions, ship products, and send order updates.
Social Impact: To track and validate donations to Animal Welfare Abu Dhabi.
Communication: To send newsletters or marketing materials (only if you have opted in).
Improvement: To analyze website traffic and optimize our sustainable product offerings.
IZWA does not sell your personal data. We only share information with:
Service Providers: Delivery partners (couriers) and payment processors.
Charitable Partners: We may share anonymized or aggregate data with Animal Welfare Abu Dhabi to report on the impact of our community’s contributions.
Legal Compliance: When required by UAE law or to protect our legal rights.
Our website uses cookies to enhance your browsing experience (e.g., keeping items in your cart). You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Under UAE Data Protection Law, you have the right to:
Request access to the personal data we hold about you.
Request the correction of inaccurate data.
Request the deletion of your data (subject to legal or contractual obligations).
Opt-out of marketing communications at any time.
Our website may contain links to other sites. Once you leave the IZWA domain, we are not responsible for the privacy practices of those external websites.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Effective Date."
If you have questions about this Privacy Policy or how your data is handled, please contact us at:
Email: [Insert Email Address]
Location: Sharjah/Dubai, UAE