Terms of Use for IZWA
Last Updated: February 3, 2026
Welcome to IZWA. These Terms of Use govern your access to and use of our website. By accessing or using the site, you agree to be bound by these terms, our Privacy Policy, and all applicable laws in the United Arab Emirates. IZWA is a sustainable fashion brand dedicated to conscious craftsmanship and social responsibility.
You agree to use this website only for lawful purposes. You are prohibited from using the site in any way that could damage, disable, or impair our server or networks.
To access certain features, you may be required to create an account. You are responsible for:
Maintaining the confidentiality of your account credentials.
All activities that occur under your account.
Providing accurate, current, and complete information during the registration process.
While we strive for 100% uptime, IZWA does not guarantee that the website will always be available or error-free. We reserve the right to withdraw or amend the service without notice for maintenance or updates.
All content on this site—including logos, designs, text, graphics, and the "IZWA" name—is the intellectual property of IZWA or its licensors. You may not reproduce, distribute, or create derivative works from our content without express written permission.
The information provided on this website is for general informational purposes only. While we pride ourselves on our Conscious Craftsmanship, slight variations in color or texture may occur due to the organic nature of our materials (e.g., organic cotton fleece).
To the maximum extent permitted by UAE law, IZWA shall not be liable for any direct, indirect, or consequential damages arising out of your use of the website or the purchase of our products.
Our site may include links to third-party websites (e.g., payment gateways or social media). We do not control these sites and are not responsible for their content, privacy policies, or practices.
IZWA reserves the right to refuse service, terminate accounts, or remove content if we believe a user has violated these terms or engaged in fraudulent activity.
IZWA shall not be held responsible for any delay or failure to perform any obligation under these terms if the delay or failure is caused by circumstances beyond our reasonable control, including acts of God, strikes, or supply chain disruptions.
Pricing: All prices are listed in AED unless otherwise stated.
Donations: For every purchase, 30 AED is automatically donated to Animal Welfare Abu Dhabi. This donation is included in the retail price and is non-refundable.
Sustainability: By purchasing, you acknowledge the eco-friendly nature of our materials.
Cancellations: Orders can be cancelled within [Insert Time, e.g., 2 hours] of placement.
Returns: Due to our commitment to sustainability and reducing carbon footprints, we encourage mindful shopping. Returns are accepted within [Insert Days, e.g., 14 days] provided the item is unworn and in original packaging.
Refunds: Approved refunds will be processed back to the original payment method, excluding shipping costs.
You agree to provide valid payment information and a correct delivery address. You are responsible for any customs duties or local taxes applicable to deliveries outside of the UAE.
We reserve the right to terminate your access to the website at any time, without notice, for conduct that we believe violates these Terms of Use or is harmful to other users or the IZWA brand.
These terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Abu Dhabi/Dubai.
If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force. No waiver of any term shall be deemed a further or continuing waiver of such term.